Introduction

The Property Lounge provides a range of letting and management services based on the experience, skills and expertise of our lettings team.
As members of Association Of Residential Letting Agents (ARLA) , The National Approved Lettings Scheme (NALS)  and The Property Ombusdsman (TPO), you can be assured that we have a detailed understanding of the lettings and management sector and will ensure that you are given the best possible service.

Before the letting

Visit the property and give you advice on any action you need to take before you let the property. This includes any repairs and refurbishments that are needed to put it into a fit state for letting.
Give you advice on the level of rent you can expect.
Arrange for safety checks on gas and electrical appliances to be carried out, if you ask.
Explain your rights and responsibilities and the tenant's rights and responsibilities
Give you advice on what action to take if the property is mortgaged.
Give you advice on insuring the building and contents and other insurance schemes which may be available to protect their interests and which are not normally covered in standard household policies where a tenant is in residence.
Go with possible new tenants to view unoccupied property.
Choose a tenant in a way agreed with you, taking up references or checking the tenant's past rent payment record.
Arrange for the preparation of a schedule of the condition of the property and its contents for you, together with acceptance by the tenant of a property so described.
Provide and fill in a tenancy agreement and either take a deposit to protect against possible damage or agree with you another sort of guarantee.
Transfer the bills for the services for which the tenant will be responsible into the tenant's name.

During the tenancy

Collect the rent and pass it on to you every month or as otherwise agreed. The agent will keep a separate clients' account to hold all money and (except for Registered Social Landlords) belong to a Clients' Money Protection Scheme.
Give you a statement of account as often as agreed with you, usually monthly.
Visit the property periodically during the course of the tenancy as often as agreed with you (for example, every three months) to check that it is being suitable looked after.
Arrange to have routine maintenance work carried out, up to a limit agreed with you. The agent will refer expenditure above that limit to you for approval.
Respond promptly to the tenant's enquiries.
Keep an eye on the rent payment record and take reasonable steps to prompt payment of any money owed.


End of the Tenancy

Give you advice on your options including reviewing the rent.
Serve the correct notices on the tenant.
Check the condition of the property and any contents and discuss any repairs with you before giving the deposit back or arranging for repairs.
Collect the key and make sure that the property is secure. 

We practice an equal opportunity policy and are pleased to take as clients all landlords irrespective of race, colour, nationality, religion, sex, sexual orientation or disability.

Contact us at  enquiries@thepropertylounge.co.uk  or 020 7372 7227