The Property Lounge provides a range of letting and management services based on the experience, skills and expertise of our lettings team. As members of Association Of Residential Letting Agents (ARLA), The National Approved Lettings Scheme (NALS) and The Property Ombusdsman (TPO), you can be assured that we have a detailed understanding of the lettings and management sector and will ensure that you are given the best possible service.

Before the letting
Visit the property and give you advice on any action you need to take before you let the property, including any repairs and refurbishments that are needed to put it into a fit state for letting.
Give you advice on the level of rent you can expect.
Arrange for gas and/or electrical safety checks to be carried out, if needed.
Arrange for an EPC check, if needed.
Explain your rights and responsibilities and the tenant's rights and responsibilities.
Give you advice on what action to take if the property is mortgaged.
Give you advice on insuring the building and contents and other insurance schemes.
Go with possible new tenants to view properties.
Choose a tenant in a way agreed with you, taking up references and credit checks.
Arrange for the preparation of a schedule of the condition of the property and its contents for you.
Provide and fill in a tenancy agreement and either take a deposit to protect against possible damage or agree with you another sort of guarantee.
Transfer the bills for the services for which the tenant will be responsible into the tenant's name.

During the tenancy
Give you a statement of account as often as agreed with you, usually monthly.
Visit the property periodically during the course of the tenancy or as often as agreed with you (for example, every three months) to check that it is being looked after.
Arrange to have routine maintenance work carried out, up to a limit agreed with you. We will refer expenditure above that limit to you for approval.
Respond promptly to the tenant's enquiries.
Keep an eye on the rental payment record and take reasonable steps to prompt payment of any money owed.

End of the tenancy
Give you advice on your options including reviewing the rent.
Serve the correct notices on the tenant.
Check the condition of the property and any contents and discuss any repairs with you before giving the deposit back or arranging for repairs.
Collect the key and make sure that the property is secure.

The Property Lounge Ltd is an introducer Appointed Representative of Managing Agents Reference Assistance Services Limited, under reference 496267 which is authorised and regulated by the Financial Services Authority (FSA). See Financial Conduct Authority (FCA) 

We practice an equal opportunity policy and are pleased to take as clients all landlords irrespective of race, colour, nationality, religion, sex, sexual orientation or disability.